Unavailable Status

What does it mean?

From time to time your solar status may be unavailable. However, this does not necessarily mean that there is an issue with your solar system.

It means we’re unable to assess how your solar system is performing. Often this is because we are experiencing data processing delays or temporary data issues.

Unavailable Status will also occur if you have had your solar system for less than 30 days, or recently installed a solar battery.