Amber Status

What does it mean?

An Amber Status indicates that your solar system isn’t working as expected. For example, your solar system has exported less solar energy to the grid than expected over the last 7 days.

This doesn’t necessarily mean your solar system is under-performing. An Amber Status can be triggered because you’ve increased your household consumption of solar energy, so there was less left over to export back to the grid. If you’re concerned your solar system is producing less energy than usual then you can complete a Solar Health Check, our handy troubleshooting guide.

Start your Solar Health Check in My Account or the AGL app

Once you’ve completed your Solar Health Check and addressed the cause of the problem, you may continue to see an Amber Status for up to 7 days as your data continues to be processed.

The status we provide is an estimate of the health of your solar system based on the information available, so we may not always get it right. See the Solar Status terms for further details.