Solar Status is a free service for our customers who have a solar system and a smart meter. It helps you to monitor your solar system’s estimated performance and identify potential issues that could help improve your energy generation and savings - anytime, anywhere.
There are 3 solar statuses available:
Green Status - indicates that your solar system appears to be working as expected
Amber Status - indicates that your solar system may need attention
Red Status - indicates that your solar system requires attention
From time to time your status may be unavailable due to reasons that do not relate to your solar system performance. See our FAQs section for more details.
To calculate your status, we take into account your net export and import solar energy data from your home’s smart meter for at least the last 30 days. We then use this data to assess how your solar system is performing against expectation. Allowances are also made for changes in weather.
If there’s a significant reduction in your solar exports over 9 days your status will change to Red.
Learn more about Solar Status in our FAQs section.